Privacy Policy | Terra Trading Group

1. Who We Are

Terra Trading Group Ltd. (“Terra Trading Group”, “we”, “us”, or “our”) is a global procurement, sourcing, and logistics partner. We operate this website to provide information about our services, capabilities, and commercial activities. :contentReference[oaicite:0]{index=0}

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at info@terra-trading.org or by phone at +1 (289) 700-1042. :contentReference[oaicite:1]{index=1}

2. Information We Collect

We collect information in the following ways:

Information you provide directly: When you fill out a contact form, request information, submit an RFQ, or otherwise communicate with us, you may provide your name, company, role, phone number, email address, and project requirements.
Business correspondence: When you engage us for sourcing, logistics, or supplier qualification, we may collect technical specifications, shipment details, or compliance documentation needed to support the engagement.
Site interaction data: We may collect basic technical information such as IP address, browser type, device type, and pages visited. This is used for security, diagnostics, performance optimization, and to understand interest in our services.

3. How We Use Your Information

We use information for legitimate business purposes, including:

Responding to inquiries: To contact you after you submit a form or email us.
Providing services: To evaluate suppliers, prepare quotations, support logistics planning, and deliver requested commercial information.
Business development: To assess potential partnership opportunities and determine fit for our sourcing and logistics network.
Compliance and documentation: In cases where we support regulated shipments, we may use your information to generate or attach required documentation (for example: commercial invoices, certificates of conformity, HS code declarations).
Site security and performance: To protect the website from abuse, detect unusual traffic patterns, and maintain service availability.

4. Cookies and Tracking Technologies

Our site may use cookies or similar technologies to:

Maintain basic site functionality (e.g. navigation state, responsive menus).
Enhance user experience and layout performance.
Understand which pages receive the most interest so we can improve our content.

You can adjust cookie behavior through your browser settings. Blocking some cookies may limit certain interactive features on the site (for example, pre-filled contact details).

5. How We Share Information

We do not sell your personal information.

We may share information in these limited cases:

Service delivery: If you request pricing, lead times, or manufacturing capability, we may share relevant technical details with vetted supplier partners strictly for the purpose of responding to your request.
Logistics and compliance: If we are arranging freight, customs documentation, or regulatory paperwork on your behalf, we may share shipment-related data with freight forwarders, customs brokers, insurers, or governmental authorities, where required.
Professional advisors / legal compliance: We may disclose information if required by law, to enforce our terms, to protect our rights, or to assist in fraud prevention and security investigations.

6. International Data Transfer

Terra Trading Group operates in multiple jurisdictions and works with suppliers and logistics partners in different countries. By engaging with us, you understand that your information may be transferred across borders for the purposes described in this policy (quotations, sourcing, logistics, compliance).

We take reasonable measures to work with reputable parties and to limit sharing to what is operationally necessary.

7. Data Retention

We retain business correspondence, commercial inquiries, RFQs, supplier assessments, and logistics records for as long as reasonably required to:

Respond to your request or maintain an active business relationship;
Maintain accurate sourcing and compliance documentation;
Meet regulatory, legal, or audit obligations;
Resolve disputes and enforce agreements.

If you are not (or are no longer) a client, you may request that we remove routine contact information that we no longer have a legal or operational reason to keep.

8. Security

We apply reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, modification, disclosure, or destruction. This includes limiting access to business correspondence and operational files to personnel and partners who require that access to perform legitimate work.

No method of transmission or storage is fully secure, and we cannot guarantee absolute security; however, we are committed to maintaining commercially reasonable protection in line with the sensitivity of the data and the nature of our services.

9. Your Rights

Depending on your jurisdiction, you may have certain rights over your personal information, which can include:

Requesting access to the information we hold about you;
Requesting corrections to inaccurate information;
Requesting deletion of certain information, where legally permissible;
Objecting to certain forms of processing, such as direct marketing.

To exercise these rights, please contact us at info@terra-trading.org. :contentReference[oaicite:2]{index=2}

We may need to verify your identity before fulfilling some requests to protect confidentiality.

10. Third-Party Links

Our website may include outbound links to third-party resources (for example: market research, logistics insights, or industry analysis). When you follow those links you are leaving our site. We do not control, endorse, or maintain those external sites, and their privacy practices are governed by their own policies, not this one.

11. Children’s Data

Our website and services are intended for professional and commercial use. We do not knowingly solicit or collect personal information from children. If you believe a minor has provided us with personal data, contact us and we will address it.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, services, legal requirements, or best practices. When we update the policy, we will revise the “Last Updated” date below. Material changes may also be communicated through the website.

Last Updated: October 24, 2025